[BWNA] FW: Workshop: Dealing with Challenging People, Thurs. March 29

[Albert Kaufman]

fyi


------ Forwarded Message
From: "Hoop, Brian" <bhoop at ci.portland.or.us>
Date: Wed, 21 Mar 2007 10:09:28 -0700
Subject: Workshop: Dealing with Challenging People, Thurs. March 29

Workshop: Dealing with Challenging People


Thursday, March 29, 2007
7:00 PM to 9:00 PM
2209 N. Schofield at Brandon
Historic Kenton Firehouse, 1st Floor
North Portland Neighborhood Services

Online information and registration at:
http://www.portlandonline.com/oni/index.cfm?c=44279&
<http://www.portlandonline.com/oni/index.cfm?c=44279%26>
or 
http://www.portlandonline.com/oni <http://www.portlandonline.com/oni>  and
follow the "Leadership Workshops" link

Learn practical techniques for dealing with challenging people and
situations when leading a neighborhood organization, including an
examination of why people can be "challenging" and methods you can use to
control your own reactions.

The training is being led by staff from Resolutions Northwest who have
extensive experience in facilitation of difficult and challenging public
meetings.

What you will learn:
* Turning difficult moments into opportunities.
* Asking strategic questions to reframe the issues.
* Using the power of the group to diffuse tense and challenging meetings.
Who should attend: 
* Neighborhood Association or community organization leaders wanting to
improve their skills at dealing with challenging people at meetings and
group activities. 
* Anyone interested in learning these skills to help their group in these
kinds of situations.
To register online or for more information:
https://www.portlandonline.com/oni/index.cfm?login=1&show_message=1&c=37246&
category_id=553&action=UpdateItem
<https://www.portlandonline.com/oni/index.cfm?login=1%26show_message=1%26c=3
7246%26category_id=553%26action=UpdateItem>
You need to have a PortlandOnline account to register. If you don't you will
be prompted to set up an account.  Complete contact information and select
this workshop to register.

If this link doesn't work go to
http://www.portlandonline.com/oni/index.cfm?c=44279&
<http://www.portlandonline.com/oni/index.cfm?c=44279%26>  and scroll down to
the link to register online.

Or contact via phone or email:
Brian Hoop, 503-823-3075 or bhoop at ci.portland.or.us
<mailto:bhoop at ci.portland.or.us>
Jeri Williams, 503-823-5827 or jeri.williams at ci.portland.or.us
<mailto:jeri.williams at ci.portland.or.us>
Carol Justice, 503-823-3997 or cjustice at ci.portland.or.us
<mailto:cjustice at ci.portland.or.us>


Transportation: 
Trimet Bus #6, MLK Jr. - Get off at N. Denver and Watts, walk .1 miles west
Bus #4, Fessenden - Get off at N. Kilpatrick and Brandon, walk 1 block south
Take Max Yellow line.  Get off at Kenton/Denver Ave. station.  Walk .3 miles
southwest. 

Accessibility: 
All locations are wheelchair accessible.
Limited childcare vouchers available.
Language interpretation available.
Call 7 days in advance to request assistance for any accessibility
accomodations. 
Call phone numbers above or TTY 503-823-6868.
To help ensure equal access to City programs, services and activities, the
City of Portland will reasonably modify policies/procedures and provide
auxiliary aids/services to persons with disabilities. Contact Jeri, Brian,
or Carol above.

Co-Sponsored by: 
City of Portland, Office of Neighborhood Involvement and North Portland
Neighborhood Services



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